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The War on Empathy

3 min read

An image of a handgun with the word Empathy engraved on it, painted in watercolor

I am sensitive to conflict. It's a topic that is on my mind a lot latey. Last September, I was affected by the anger on both sides of an online dispute. More recently, I felt the need to speak up in another community argument on Mastodon. The printing press was the beginning of a revolution, but the internet has brought humanity to an arms race. All the voices are shouting and no one is listening. Of course, that's my perspective of current events. I think I feel this way because I'm a microcosm of humanity.

Planet

Brexit, Trump, Bolsonaro in Brazil, the tragedy in Syria, and the continued hate in Isreal are all complex issues. In general, it looks like xenophobia is taking over the world. Many hope this is the last gasp of conservative times and brighter days are ahead. People think events like this will galvanize others to fight against the unjust people in the world. This is what frustrated me in the blogs linked above. Fighting begets more fighting.

The willingness to be empathetic with a white supremacist may feel like a waste of time. People believe what they want to believe, right? It's true, some may not be open to empathetic communication, or offer you compassion in return. In fact, this is the play book of US conservatives these days, "Thanks for crossing the isle to try to negotiate, but no thanks." Look, I don't have a solution to bring world peace. I'm just saying searching for a solution has to be better than name-calling and threatening an eye for an eye.

Chris

I realized today the reason I'm so sensitive to all the conflict. Looking at the surface level, my mind tells me that I'm getting old. Sure, that's it. I've seen these things happen a few times in my lifetime. Still at the surface level, the world says I'm a white male and that means I'm threatened because I might lose power. Below the surface is something much more accurate. I am conflict.

I don't like myself. I write about mental health, in part, as therapy. I'm over here trying to convince myself that there's a better way. Yet, inside I loath who I am. When I am in a safe space like a therapist's or psychiatrist's office and I share something emotional, I often get the question, "How do you feel right now, after sharing that?" My first reaction is always, I said something stupid didn't I? This doctor thinks I am hopeless. Pathetic. It's the same when I share something here on the web. I judge myself and project it onto others if necessary.

I am the human writing these words about the value of compassion and empathy. I am also the human who hates that I am here writing this. I should not be so weak. I shouldn't have to keep writing the same thing over and over again. Why can't I learn? People must be so sick of my crap. Those are not empathetic thoughts. I am conflict.

I cannot unfriend myself. I cannot protest myself. I don't think it would be healthy to speak out against myself. After all, that's sort of what that critical voice is doing to me already. My options are limited. Like so many of the conflicts around us, the solution is not an easy one. Conflict resolution takes time. Compassion takes time. Wish me luck and maybe test drive empathy yourself. Hint, it has nothing to do with guns or weapons.

Safe Spaces, Suffering & Humanity

5 min read

An image of clouds over a school field with the sun rays shining through

 

One of the side effects of going to mental health groups for me is seeing humanity in pain.

Each of us is afraid of hurt. Two angry people shout at each other before throwing punches because deep down they do not want pain. In groups we are given a list of rules which basically boil down to treating each person as a human. It’s a vulnerable setting for everyone there. In a way, the rules aren’t needed after a while because we’ve all shared our inner fears and have bonded. We didn’t come together because we’re amazing athletes or because of our successful business stories. Our relationships in the room are not dependant on our productivity, but built from our common hurt. Athletic careers can change overnight, just as business success. However, there’s always going to be pain in our human lives.

Stepping outside of the safe space of our group meeting room, I see so much suffering in the world around me. Of course, I see it through my own lens, this journey that has brought me here to vulnerability. People around me seem to be so busy avoiding emotions. Work harder, achieve more, ignore pain. Though, I don’t see those people in their own safe spaces. Perhaps they share emotions with a partner, a friend, or a family member. Safe spaces are incredibly important.

Conflict on the Internet

Recently, actor Wil Wheaton was banned from the Mastodon server he joined after leaving Twitter. It was dramatic, brutal, and brought all sorts of emotions up for me. I’m not here to argue for either side of this story. Basically, the thing about posting thoughts online is that they have potential to live forever. People felt uncomfortable with Wil Wheaton’s past. I don’t know what he feels or believes because I am not him. I cannot speak for the LBGT folks who fought to have him removed. All I am left with is sadness.

People are entitled to their emotions. There is no right or wrong, only suffering. The way I see working through pain is not with fighting, but by accepting and listening. Wars are not won on a battlefield. They are resolved by a few people in a room talking and listening. As someone who has fallen in love with the community I’ve made on Mastodon it was hard to see the division taking place. It was inevitable, as the Fediverse continues to grow, but it hurt me nonetheless.

Seeing the article linked above from The Verge on this Mastodon drama made me realize just how important safe spaces are. So many people complained about Wheaton that the administrator of the server he was on was getting 60 complaints an hour. Yet, if you look at the comments on The Verge article, there’s an absent of LBGT voices. It’s obvious to me that they don’t feel safe speaking there. Though, I’m not surprised. I recently watched this video from HBO and Vice News about the history of discrimination when it comes to blacks accessing swimming pools. I was shocked to see footage recorded on mobile phones in this day and age of people attacking blacks at public pools! It’s truly sad that we seek to divide ourselves instead of seeing our common humanity.

The need for safe spaces is important. While public spaces may not be ideal, I cannot imagine living in fear of sharing my beliefs or who I am with people I love and trust. It’s one thing to decide not to engage, and listen, and another to hide from others for fear of abuse. Even if we magically dropped our avoidance of emotions and pain, we would still need places where we can share. A nudist, and a Muslim who believes in a certain standard of modesty may not make the best support buddies. However, they may be able to bond over the persecution they’ve received. I’d like to repeat what I said before, we’re all suffering.

Listen and love, my friends. Each of us has our own suffering. I’ll leave you with an awful joke that I made up.

A priest, a rabbi, an iman, a non-binary person, a furry, a nun, a minister, a lesbian, a gay man, an atheist, a lama, an astrologist, and a white guy walk into a bar to have a drink. Isn’t that beautiful? All these different individuals coming together to share a beverage, no matter what they choose? I wish it wasn’t a joke.

Much<3

Patreon Problems Highlight Issues of Corporation Versus Community

7 min read

eggs in one basket

Photo by Natalie Rhea Riggs on Unsplash

All over the web, creatives took to social networks to curse Patreon recently because of failed transactions. The Verge reported that many payments have been flagged as fraudulent. In my opinion, much of Patreon’s recent problems have occurred because it is growing too fast, like so many venture capital backed startups.

There’s plenty of editorials around the web criticizing Silicon Valley and the get-rich-quick culture surrounding the web. The country club version of Tumblr, Medium has had a number of issues as it looked for ways to appease investors and the old dog in the neighborhood, Twitter, has always been in the negative. The currency of Silicon Valley isn’t Bitcoin, it’s us, the users. Show big numbers of signups and you get funding. Most new startups use the funding to expand the product and get more users, rather than really making a solid product.

As a Patreon user, I wouldn’t think the company has grown too fast. I sat through many monthly video hang times as users begged for the same features over and over. Meanwhile, Patreon kept hiring new people to expand. What were they doing? After a while, each video hang time included information from Patreon’s in-house data gurus. These presentations were to help users learn how to better extract funds from potential patrons, as in “Here’s what’s working!” It was also a bit of cheer leading to exclaim how great Patreon was doing. Of course, data is helpful for Patreon to expand as well.

Too Big

Eventually companies get so big that in order to solve a customer problem you must go on a quest through a phone maze, or Sagan forbid, navigate numerous automated emails to find help. To be fair, how else can you service 2 million users?

In my twenties, I bought a house and put on my big boy pants to look for insurance. I wasn’t finding the “deals” my parents spoke of, like when you have your house and car insurance through the same company. So, I started shopping for each separately. My parents warned me against the slick online companies like Geico and Progressive that were advertising such good rates. My father had the same local insurance agent for most of his life. There was a bond there. My dad could call up Vern and say that a rock hit his car windshield and Vern would take care of it without an out of pocket cost. I wasn’t going to have this familiarity if I went with Progressive, it would just be some woman on the phone in another part of the world quoting my deductible cost.

This is the problem of centralized internet companies getting too big. The humanity gets lost. I’ve had a brief conversation with Patreon CEO Jack Conte and I completely respect his work and vision. I interviewed another team member at Patreon and I call her a friend now. I have no ill will to these people despite what I am writing about Patreon, at the moment. I want them to succeed, but I think being a for profit company is getting in the way of helping people. The demand from shareholders to grow makes the product, and so many others like Google and Facebook, lose effectiveness.

That’s not to say it isn’t possible, but the current climate in the business world is all about more. For example, several years ago Facebook had already captured all of the developing world. The only way for them to get more users was to get Third World countries on their product. So, the company started making sim cards for phones. People in Third World countries could switch the sim card from their mobile carrier out and put in the Facebook card to access a version of the site.

Power in Community

Most cities, states, provinces, and villages were founded by like-minded individuals. The pilgrims came to the New World to accuse each other of being witches without the King interfering in their murderous behavior. Okay, that’s not a great example. My point is that the early web was similar. People who grew orchids got together on a forum site to share ideas and techniques. They may have had an area on the board where non-orchid conversation could happen and they got to know each other further.

Then, there was money found in the world wide web. We got America Online, MySpace, and Facebook. The orchid forum gave way to a more general gardening group chat. Instead of 400 orchid lovers from around the world, you got 4,000,000 people talking about weeds, basil, and hay fever. Instead of the passionate and opinionated conversation between Rosita, Cheryl, and Guillaume, you get a thousand people shouting just to be heard. The humanity is lost.

Communities are still possible online! We don’t all have to join a service just because our friends and family are there. It’s possible to share your pictures and thoughts on your own blog. Is it really that inconvenient to click on a bookmark in a browser? Nope. On Facebook, I am a number lost in an algorithm. On Mastodon, as a Trekkie I can join TenForward.social and share conversation with fellow Star Trek fans. Since Mastodon is built on a protocol (like email), I can also chat with people on other servers of different subjects. This way I don’t need multiple accounts for orchids, Star Trek, and my old high school chums. If I have a problem connecting or I want to donate to ensure the server doesn’t go down, I can contact the administrator directly. Seriously, you can talk to another human!

This is why I think projects like Mastodon are so important. This is the internet the way it was originally designed, information traveling freely, not through corporate silos. You may feel it is no different, either you’re under the thumb of Mark Zuckerberg or the administrator of TenForward.social. However, in one you are the product, in the other you are part of a community sustaining the server. If you don’t like the way it is administered, you can start your own, or just like a web page, you can buy your own Mastodon instance and make the rules.

Sustainable Growth

Of course, even non-profits aren’t perfect. LiberaPay, a similar platform to Patreon has had its problems as well. Though, it is interesting to note that the issues seem to be with the larger payment processing company, similar to Patreon’s many woes. Yet, LiberaPay may be able to weather the storm of discontent and problems because it is growing at a natural pace. Their 10,360 users may be easier to manage through a crisis as LiberaPay grows, than the over 2,000,000 users at Patreon.

Again, this is why I like the model of online communities. There could come a time when there are too many people or opinions on the Mastondon instance of TenForward.social. Perhaps a schism could arise between those who favor the new films and fans of the older films and shows. And so, a new community would be born, maybe Kelvin.timeline. The opposite could happen as well. Just as in the real world when a town grows into area communities and they join together to share resources, communities online could do the same.

Instead of going after users and numbers, we can use the web to connect to other humans, not profits. This is what many Patreon creators have learned. They started a community of fans and patrons who didn’t just support them financially, but interacted with the creators. The connection is what sustains the creators, not the simple number of payments they are receiving.

Patreon and the corporate sites aren’t going away, but you can choose how you want the web of the future to treat you. Do you want to be a commodity bought and sold by corporations, or do you want to be part of a community, sharing ideas and a common humanity?

Conflict and Compromise: My 6 W's

7 min read

Zuckerberg, Larry Page, and Sergey Brin

 

How strong are your beliefs and how do your convictions hold up when they are they put to the test? In other words, when do you compromise?


Standing up for what you believe in is one thing that people are doing much more these days. Whether it is not vaccinating your children, refusing to hire white men, or the recent attack on the US government for separating families crossing the border illegally, people are loudly fighting back. It leaves me conflicted because fighting isn’t how we accomplish things. Protests gets you heard, but the work is done through working together in a discussion.

War

As someone who is working on mental health, I read a lot about suffering. Many psychologists and therapists are fond of Eastern philosophy because various mental illnesses result in people isolating themselves. Thus, the Buddhist concept that everyone is suffering is a great way for people like me to see that we aren’t truly isolated. So, when someone attacks me for being pro-choice, they are inflicting suffering. The intention is not to get me to change my mind, but bring me pain.

But Chris, compromise doesn’t work with many people, especially if you flip the argument above. I’m pro-choice and I’m never going to get someone who bombs abortion clinics to compromise.

Good point. Violence works. Yup. No more babies died when the abortion clinic was bombed. Oh wait, anyone inside the clinic was once a precious life that was snuffed out by the bomb. So how does anger, conflict, and violence get things accomplished any better than talking? It makes our egos feel pleasure, but it never helps the situation.

Words

How about this, do you use Google to search online? It’s the best, better than the other search engines, right? How do you know that? For many, that opinion was formed through word of mouth. The options were Dogpile, Yahoo, Lycos, Excite, Ask, AOL, but after many years of word of mouth and advertising we use the company name as a verb, “Let me Google that.” Marketing is essentially just talking, and advertisers have us buying $1000 phones every 2 years because we need them.

There’s no secret cabal that meets once a year in a secluded location to discuss how to keep women out of positions of power and men from feeling emotions. The damage is done by the stories, words, we’ve been teaching our children for decades. Girls are delicate and boys are tough. “No daughter, you cannot play hockey, it is a rough man’s game. Son, stop crying and suck it up.” Words. We give them so much power. It should be no surprise that we use words in our own heads to start conflicts and fights. “Did that car just cut me off? No one disrespects me like that!”

Weigh

What warrants compromise? This is my current dilemma. More on that in a second. First, compromise brings us back to suffering. Is someone’s belief in pro-choice, Muhammad, Trump, the Redwings, cycling, or polyamory more important than their relationship with you? In the end it always comes down to people. Will I refuse to be your friend because your religious beliefs differ from mine? Will I suffer by staying quiet when the subject comes up or is it an opportunity for me to make you suffer by telling you how wrong you are? Can we talk about it without fighting? I suppose that’s the goal– respecting each other to have different opinions and beliefs.

Wavering

When respect comes into play we return to compromise. For example, my vegetarian spouse has a no meat policy when it comes to herself. As I respect this conviction, I cook vegetarian meals. She, in turn, honours my desire to eat meat occasionally. Her strong principles don’t prevent her from having dinner with me. Furthermore, she continues to be in a relationship with the carnivorous gas bag that I am.

My current dilemma revolves around privacy and data. I have no desire to use Facebook, Google, or any of their creations. Doing so is agreeing to how they use not just my data, but that of any of my contacts. My spouse told me to contact a hotel using their WhatsApp number. We were trying to book the hotel for an upcoming trip. This process has broke something inside me.

I need to book the hotel, but am I willing to install something I do not trust for this purpose? I mean, I am already on Facebook to compromise with those people who refuse to try other methods of communication. I use Instagram and Hangouts for a similar reason. So, I must not be willing to stand-up for my convictions about privacy and data, right? This is not a worthy cause to me, huh? Damn it, yes! It is.

Writ

Clicking the button to agree with terms of service in Gmail allows Google and 3rd party developers to read your email conversations which means you’re giving away other people’s privacy even if they are not Gmail users and never clicked “yes.” That box that you think is so annoying every time you sign up for a new trending service or app is a legal writ. And so, by using WhatsApp to talk to the hotel I’ve given my identity and my contacts to Facebook legally.

As an aside, both co-founders of WhatsApp have left the company. First, Brian Acton bounced to form a nonprofit focused on privacy and public good. “This isn’t just important for select people in select countries. It’s important for people from all walks of life in every part of the world. Everyone deserves to be protected.” Recently, Jan Koum departed WhatsApp, after the Cambridge Analytica scandal.

Worthy

I think it is time to be more like my incredible spouse. Perhaps, I should treat my feelings about data privacy as she treats vegetarianism. Maybe, I would feel better about myself if I stop compromising to make others happy. While my simple protest may not change the world or these data giants, I will suffer less. I can feel good about my decisions and myself.

Over the years, I have found a number of great, open, decentralized services to replace FB, Twitter, Google, and more. I currently host my own Nextcloud to replace Google Drive or Dropbox. I have my own email address, instead of Gmail. I use DuckDuckGo for search. My personal website has been syndicating my posts to FB and Twitter instead of me posting those places directly (a function will stop working soon). Though, I have been spending more time on Mastodon for social networking and chatting with friends. The Twitter-like service is self-hosted by many people and regardless of the server you choose using Joinmastodon.org, they all communicate with each other. It is similar to email, it doesn’t matter where you sign up, or if you host your own. You can still connect with friends. There’s no trade off, your data isn’t being sold or leaked because there is not central authority or shareholders to satisfy.

This is not an easy decision as so many of my friends and family may simply put the onus on me to contact them. So, is this my depression telling me to isolate or a strong conviction? The best answer is to take the reigns and reach out to people through other means. I can call and text my friends and family. Why do I need FB to do that? Of course, I will miss their images and sharing, but we have email and other ways to share. In August, I will begin the process of being true to myself and convictions. Much <3

Learning About Yourself Through Others

4 min read

Who dis?

He calls himself Jeena. He’s a software developer. Have you got an idea of what type of person he is? Another fact, Jeena plays in a metal band. Now, how do you see him? Jeena loves photography as well. You’ve probably got a perception of who Jeena is, at this moment. Of course, you’d be wrong. Even as someone who has got to know him a bit more, I would be also be mistaken. That’s the one thing that brings us all together, we’re individual, imperfect humans.

Jeena is a fellow human I met online. He started a podcast and credited Paul and I as inspiration. While that’s one reason I like Jeena, I also enjoy the fact that he’s a world away in Sweden. A Polish man who lives and works in Sweden, dries meat, brews beer, plays in a metal band, and does a podcast. There is some crossover, but so much else that makes he and I different. Jeena’s most recent podcast is about FOSDEM (Free and Open Source Software Developers’ European Meeting) and much of the topic might go over my head. Yet, I still listen with absolute joy.

Before you, or he, thinks that I’m going single white female on Jeena, let me say I enjoy his podcast, social feeds and website because it is a chance for me to see the world in a new way. In the first paragraph you may have started to make assumptions based on the tidbits of Jeena that I gave you. Those assumptions are based on your lived experience. My lens is one of North America. Another example, to someone who listens to rap or classical, Jeena’s love of metal may be confusing. Our lenses, our views of the world around us are so very limited.

A shallow perspective can be dangerous. When you learn Jeena lives in Sweden, what do you think about that country? High taxes? A cool temperature? After listening to all of Jeena’s podcasts so far, I start thinking it must be a pretty amazing place because his interviews are in English. Really? Do all Swedish people know 2 languages? That’s amazing! Of course, that’s an assumption that I just made, and it's likely not true. However, that’s why I like widening my world view, to keep teaching myself how little I know. I want to stop making poor assumptions. I want to embrace our differences, not use them to divide myself from others.

Learning more about Jeena and others in the world helps me on the bad days. I am reminded that 6800 km away something else is happening. The world isn’t as dark as I might see it, at that moment. This planet is full of other humans, some struggling and others prospering. On the good days, I can see similarities as Jeena has talked to people about filmmaking, ADHD, and video games. People in Sweden are different, and yet we have similar interests.

The other day someone asked, “What is the one thing that makes us human?” Her answer surprised me, “We’re imperfect.” We use the differences to divide us. By believing that my taste in music is better than Jeena’s joy of heavy metal, I am trying to boost myself. Like politicians trying to sway the votes in their direction, I am trying to make up for my feelings of insecurity. In truth, Jeena can play a musical instrument and I cannot. Thanks to my father, I know my way around a bicycle and could probably build one from the ground up. Perhaps Jeena is not as comfortable with that subject? The point is, we need each other. Perhaps, Jeena doesn’t need me to literally fly to Sweden to fix his bicycle, but we humans need each other. We’re pack animals. We’re social creatures. Those things that make us different are what make us amazing. We need to stop looking through our tiny lenses and have a much bigger world view.

sketch of Jeena

Thanks Jeena. Thanks to Mastodon, Dimitra, Spikey, Pierre, Jacob, Joe, Arturo, Jonathan, Jonas, Quoc, Al, Colette, and all my friends and family for helping to shape my view of the world. Thanks for being imperfect and trying your best. Make generous assumptions about the people around you. We’re all in this together, each and every one of us.

Depressed Me Coping With The Black & White World of Social Networks

6 min read

 

The last couple of months I’ve exiled myself from Twitter and Facebook. I do miss many individuals, but overall I don’t think those sites have been good for me. I felt like shouting my troubles into the void would be wasting time that I could be using to do something about them.

The thing that has turned so many off from social networks is the current state of the world, the bad news. For me, it was the good news that made coping difficult. Two possibilities occur when I read a positive post- I compare myself to those people sharing the good vibes and get depressed. Or, I believe those people are simply selling a vision to their friends & followers that depicts them in a good light. Now, I realize that both of these interpretations are negative. Yet, I can’t help shaking the feeling that social networks have become less helpful.

In the beginning Twitter was full of early adopters, people trying new things and sharing ideas. Someone would post a status looking for a good resource for teaching pattern recognition to a 6 year old and people on Twitter would pass it along until a teacher from miles away would answer. I don’t doubt these interactions still happen thanks to social media. However, the systems of Twitter and Facebook don’t reward helpfulness. These companies are after profit. Your request for math patterns may get 8–10 retweets or likes before you get the answer you need, but what if a celebrity posts a picture of themselves in a costume for an upcoming superhero film? That’s going to get millions of likes and views. That celebrity is featured in the “people you should follow or friend” lists and becomes an influencer on the network itself. Which of the status posts below do you enjoy?

or

There’s a culture of comedy on social media, everyone trying to one-up each other with jokes because they’re entertaining. Furthermore, a status post containing controversy is going to get a lot more traction than me describing my continental breakfast. Eventually, we can find ourselves in a race for likes, instead of sharing openly about ourselves. While I don't use Reddit that much, it is interesting that it is organized in categories, or communities. Thus, groups of people with similar ideas can share together without the cloud of other topics and internet memes. The decentralized Mastodon, is also fascinating because people are forming their own communities. Is there hope for the future?

So far, I've shared a very black and white view of social networks. Obviously, there are those people who are genuinely engaging friends within the service. Though, it is hard not to get caught up in the popularity contest because Google, Facebook and Twitter promote and reward that type of content. It was the same back in the early blog days. People shared a part of themselves online and found it freeing. Then, everybody used this bit of code to put a counter on the blog. "Look at all the visitors!" As the hits increased when something funny was shared, bloggers began to gravitate to those kinds of posts. The blogosphere was full of these who-can-post-that-funny-video-first web sites. The original content began to fade away as people wanted more hits.

Content on social networks is increasingly filled with retweets or shared posts from another source. While there’s nothing wrong with sharing, we seem to be burying ourselves behind these black and white issues, causes and internet memes. “I agree, Trump is bad. I will post this funny joke about him.” The thing that gets me, we live in a grey world, not a black and white one. You may despise the funding of Planned Parenthood, but be against the Keystone XL pipeline. Thanks to Trump, states no longer have to fund Planned Parenthood, but he did pass the pipeline. Do you post the meme supporting him or do you post the one against him? Perhaps, you could simply share your own thoughts?

I once saw a speaker who was discussing Hallmark cards. The company has a card for each and every event. It’s downright magic! Except, those cards aren’t for each and every occasion. The speaker said that they have a rule in their family, no store bought cards. The point is to tell someone how you feel using your own words. He and his family make their own cards for birthdays, anniversaries and all the other holidays.

I guess my point is that I can’t live up to a standard that isn’t real. I can’t choose to be black or white. (Look at my hair, it’s grey.) I wasn’t honest with myself and others and it sent me down a dark path. Now, I’m an open book and I need that from the world around me. I don’t expect Twitter or Facebook to change, but I may have to start anew or cull my followers & friends. Honestly, I’m not sure what to do. All I know is that I have been feeling less anxiety and much more healthy since I took my break from social networks. As I work on my mental health, perhaps I will be able to be happy for those sharing positive posts in the future. Maybe I’ll even share some of my own? Until then, my social networks will remain mostly quiet. Since everything is now based on those “popularity” algorithms, you may actually have to visit my social network pages to see if I’ve been around. If you really need me, I’m sure you can find me. In fact, I’d very much like that. Depression is lonely.